DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

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Showing 3,137 reviews

July 09, 2016

SALES VISIT - NEW

Excellent service, painless car buying experience Todd Holcomb and Omar Cedeno provided excellent service. Todd was more than hospitable for my every need. Selling back my existing car was easy as w Todd Holcomb and Omar Cedeno provided excellent service. Todd was more than hospitable for my every need. Selling back my existing car was easy as well. And with Todd's help the transition from old cat to new car was complete. More

by Nella

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Todd Holcomb, Omar Cedeno

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Helpful 0

March 28, 2016

SERVICE VISIT

Service department is DISHONEST at best!!! My daughter has had her car for almost 3 years. GREAT car but today several lights came on..check engine being one. We recently had Grieco Mazda ope My daughter has had her car for almost 3 years. GREAT car but today several lights came on..check engine being one. We recently had Grieco Mazda open in our area so she called them. They told her she had to immediately come in for them to look at it to see what the problem is. When she arrived Bradley took her car THEN told her it would be 115.00 "check it out fee" which would then be applied to any work they did. This was NEVER disclosed when she called. I would have taken it to my personal mechanic to "check it out" without any charge. I just spoke with them and told them to release her car immediately but Bradley had "just left". They wanted to be paid before they would release it. HORRIBLE AND DISHONEST!I just called another dealership who said they have heard NUMEROUS issues with the service department "creating" problems for thousands!!! CONSUMER BEWARE. More

by Miles

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

No

Employees Worked With

Bradley

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Helpful 3

March 24, 2016

SALES VISIT - NEW

Honest car dealer! We unhappily had a very bad accident which totaled our car. We did our due diligence and decided on a Mazda CX5 Touring, it has a fabulous safety rati We unhappily had a very bad accident which totaled our car. We did our due diligence and decided on a Mazda CX5 Touring, it has a fabulous safety rating and we had owned a Mazda previously, we loved that car. We went to a local dealer, had a great test drive, wanted to buy that day but their price was $2000+ over a good price as per our research on the internet. Grieco gave us a very fair deal, it was worth driving an hour, Todd Trader was our salesman, highly recommend him, Rudy the finance manager was terrific. We are happy cuistomers. More

by Goomba

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Todd Trader, Bethany Britton, Rudy

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Helpful 0

September 04, 2015

SALES VISIT - NEW

Worst Experience ever dealer unwilling to provide a quote by email and insisted that we had to come into the dealer. when we go there they still would not give us a quote dealer unwilling to provide a quote by email and insisted that we had to come into the dealer. when we go there they still would not give us a quote unless we sat down in their usual pressure sales tactic environment. Needless to say they are stuck in the past. Salesman was rude and condescending. We will be sure to tell everyone we know not to do business with them particularly since there are so many other better choices. More

by jupiter33458

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

No

Employees Worked With

do not remember

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Helpful 1

August 08, 2015

SALES VISIT - NEW

great buying car experience With Greico Mazda I found my future car. Peter Megala Helps me to find the perfect car Mazda3 the fits my needs. I can tell all of you, how much I do With Greico Mazda I found my future car. Peter Megala Helps me to find the perfect car Mazda3 the fits my needs. I can tell all of you, how much I do appreciate his time to make me happy with my new Mazda. More

by Michelle M

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Peter Megala

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Helpful 0

August 06, 2015

SALES VISIT - NEW

Amazing Experience This location is amazing. I went in there twice and each time the customer service I received was great. Everyone that works there is always so cheerf This location is amazing. I went in there twice and each time the customer service I received was great. Everyone that works there is always so cheerful and I loved the vibe I got from being in there. I had a Earl Bailey help me and the service provided by him was so amazing, so much so that I am taking out time to write this review. I will recommend everyone to check out this location. I am convinced that everyone there is awesome. More

by Rachel40

Customer Service

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Earl Bailey

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Helpful 0

May 28, 2015

SALES VISIT - USED

Superior Customer Service by Dealer and Salesman Went in just looking and found a great car and had the best experience ever buying a car and I've bought quite a few in my +40 years of driving. My s Went in just looking and found a great car and had the best experience ever buying a car and I've bought quite a few in my +40 years of driving. My salesman Mike couldn't have been better and followed thru with everything even after I had the car a few days. Thanks Guys!!!!! More

by Diane

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Mike

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Helpful 2

DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

FAQs

What is an example of a good review for a car salesman? ›

“ Highly Recommend! ” Jon was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

Do dealerships make money on recalls? ›

Recalls drive huge revenue to auto dealerships because, although the service is free to the customer, the manufacturer of the recalled vehicle has to pay the auto dealership for the service.

How do you know if a dealer is trustworthy? ›

Their Reputation

Word of mouth goes a long way. If you've heard bad things about a dealer, especially from more than one person, then that dealer probably isn't so great. If the dealer has great reviews on their site and a good reputation with the community, then odds are you can trust them.

How do I know if my car salesman is legit? ›

Make sure that the Total Cash Price on the written contract matches the price that you were told. If the prices are different, you may be the victim of fraud. If the dealership refuses to honor the representations made to you by the salesperson, refuse to sign the contract and walk away from the dealership.

What do you write in a car review? ›

Generally, you'll start with a summary of your experience and end with a final evaluation. The middle parts of the review are highly customizable. A car review might have sections on safety features, style and design, engine specifications, technological innovations, or the car's ability to drive on rough surfaces.

How to write a dealership review? ›

When writing your review, be honest about the dealership's strengths and weaknesses. If there were aspects of your experience that you didn't like, it's okay to mention them. However, it's also important to highlight the dealership's strengths.

Which car dealer has the most recalls? ›

Ford. Ford tops the 2023 list of what car brand has the most recalls, coming in at 54 total recalls. This is the third consecutive year Ford has led the pack as the most recalled car brand in the United States. – with 68 in 2022.

What if a dealership refuses to fix a recall? ›

File a complaint with NHTSA

Report the dealership's refusal to address the recall to the NHTSA through their website or hotline. The agency monitors compliance with recalls and can take steps to enforce corrective actions.

Is it OK to buy a car with a recall? ›

If you're buying a car with a recall from a private seller or dealership, you should research the recall and find out if the seller has addressed it. If the seller has not repaired the recall issue, it's a good idea to resolve it as soon as possible after the transaction is complete.

What not to tell a dealership? ›

5 Things to Never Tell a Car Salesman If You Want the Best Deal
  • 'I love this car. ' ...
  • 'I'm a doctor at University Hospital. ' ...
  • 'I'm looking for monthly payments of no more than $300. ' ...
  • 'How much will I get for my trade-in? ' ...
  • 'I'll be paying with cash,' or 'I've already secured financing. '
Aug 19, 2019

What can I do if a dealership basically scammed me? ›

Get Legal Help From a Consumer Attorney

If you recently bought a new or used vehicle and suspect the dealer of fraud or misrepresentation, you may want to speak with an attorney. An attorney experienced in consumer protection laws can review the aspects of your situation and explain your legal options.

How do you tell if a car is a good buy? ›

Here's what you should look for:
  1. Check the body for imperfections like gaps, dents, or discolored paint. ...
  2. Inspect the windows for chips and cracks, the tires for uneven wear, and the tailpipe for black grease.
  3. Get under the vehicle and check the wheel wells and underbody for rust, which could lead to future problems.

What if a car salesman lies? ›

If an employee or another car dealership representative has lied to you or engaged in deceptive practices to get you to purchase a vehicle, you may have a valid legal claim for fraud.

Are all dealerships shady? ›

Many car dealerships know how to treat customers with respect and decency. Others, however, employ downright shady tactics to make a sale – ethics be damned.

How do you know if a dealer is scamming you? ›

Auto Sales Fraud
  1. A salesperson asks you what monthly car payment amount you are seeking.
  2. A salesperson says you can qualify for a car that appears beyond your budget.
  3. A salesperson tells you the dealership will not honor the offer if you walk away.

How do you appreciate a car salesman? ›

It is generally well appreciated when you take the time to make a thoughtful letter of thanks. Some car salesmen and dealerships include boxes of cookies, gift cards to restaurants, or gift cards to include with their letters. Salespeople increase the rapport they have with clients through small gestures like this.

How to write a good review for car service? ›

Either way, it is important that your review is well written.
  1. Begin with an introduction. ...
  2. Tell the reader what was good and bad. ...
  3. Refer to specifics. ...
  4. Keep the focus on the business. ...
  5. Compare the mechanic to other mechanics you have visited. ...
  6. Draw conclusions.

How to leave a car salesman review? ›

Guidelines for writing a great review
  1. The review must be written from your own personal device, not one supplied to you by or owned by the business you're reviewing. ...
  2. Focus on the dealer and your individual experience. ...
  3. Provide details about what you liked or disliked about your experience.

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