Data storage: possible to store in Australia? | Miro (2024)

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9 replies Reply
  • 2 July 2020

  • 9 replies
  • 930 views
A
  • Afra

  • New Here
  • 0 replies

Hi there,

My company is an Australian based company and as per as its policy all company related info/dats need to be stored in savers which are located in Australia.

We are interested in upgrading ourMiro account and we’d like to confirm if you can store our informmation on severs which are located in Australia.

Thanks,

Afra

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9 replies

Userlevel 7

Data storage: possible to store in Australia? | Miro (2) +6

  • Kiron Bondale

  • Volunteer Community Moderator
  • 3043 replies
  • 3 years ago 2 July 2020

@Afra-

Based on this help center article I’m not sure this is possible (https://help.miro.com/hc/en-us/articles/360012346599-Security-FAQ) but you may wish to contact sales@miro.comto be 100% sure.

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP

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S
  • Simon Browne

  • New Here
  • 1 reply
  • 3 years ago10 September 2020

@Afraa Did we hear back on this from Sales ???

I’m interested too.

Thanks :-)

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  • Melinda Dobai

  • New Here
  • 1 reply
  • 2 years ago 7 June 2021

I have the same question, has an answer been provided for this?

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Userlevel 1

  • Daniel Margheim

  • Mironeer
  • 7 replies
  • 2 years ago 9 June 2021

Hi all,

@Kiron Bondaleaccurately pointed out the proper Help article, which clarifies thatMiro maintains all production data within the EU (Ireland) and US (Virginia).Additionally, all data transfers conform to EU/US General Data Protection Regulation (GDPR) requirements under the Standard Contractual Clauses (SCCs).

Miro does not currently offer localized data storage, but we are dedicated todata privacy and security and strive to keep our security practices on par with industry leaders. Here is a brief overview of what we currently have:

  • Production servers are in a dedicated network (we host at AWS using EC2, S3, ELB, EBS, KMS);
  • Access to production servers is carried out via a VPN by Miro employees;
  • Users receive data over HTTPS (TLS 1.2 or higher);
  • Hourly backups are stored in 3 data centers, all backups are encrypted (AES-256);
  • File systems with user data are stored on logically segmented encrypted volumes;
  • Database files are secured in full compliance with FIPS 140-2 encryption standards;
  • All servers have a firewall configured;
  • All actions of employees and applications are logged (AWS).


For more information on security, you may have a look at this page:https://miro.com/security/.

@Afra@Simon Browne@Melinda Dobai

Daniel

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  • Mark VanLieshout

  • New Here
  • 1 reply
  • 10 months ago25 May 2023

Hello,

From this website : https://www.gend.co/blog/miro-security-all-you-need-to-know#:~:text=Miro%20offers%20data%20centres%20worldwide,Amazon%20Web%20Services%20(AWS).

it says (my bold and underlined)

Miro offers data centres worldwide. Unless requested, data is stored in Ireland, EU, with the backup data centre located in Virginia, US. Data is hosted within Amazon Web Services (AWS). AWS protects data with confidentiality and privacy while following worldwide security standards and regulations.

We are working with a large government based client and need Miro data stored in Australia to be able to use it or will need to work with a different tool. (dont want to have to)

Could you possibly let me know if we can request our data to be stored in Australia ?

Kind regards,

Mark

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L
  • Luke Bailey

  • New Here
  • 1 reply
  • 5 months ago25 October 2023

I would also like to know the answer to this question - how to requestAustralia locateddata hosting.

Thanks


Luke

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Userlevel 1

  • Matthew Anderson

  • Beginner
  • 8 replies
  • 4 months ago26 November 2023

Can we please have a stated position for Data residency in Australia as thisa key requirement when working with a State based government agency.

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Userlevel 4

Data storage: possible to store in Australia? | Miro (6) +3

  • Paul Snedden

  • Group Leader
  • 67 replies
  • 4 months ago26 November 2023

For those in Australia, it would be best to talk to your CSM. They are best-suited to provide the APAC plans for data sovereignty.

".ǝuɐᒋ ssᴉꟽ ʻuʍop ǝpᴉsdՈ"

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Userlevel 1

  • Matthew Anderson

  • Beginner
  • 8 replies
  • 4 months ago26 November 2023

Hi Paul. We do not have an appointed CSM as we are not an enterprise customer, instead we are a business/consultant plan. We howeverdo work with enterprise based clients. Please note we have raised the issue via the support team, and survey. We are simply chasing as its starting to impact procurement requirements and moving to an enterprise plan does not work for a consultant based business that has multiple clients.

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